ManageEngine Flash Mob at HDI 2012, Orlando

Nowadays, a website which attracted most of my attention is ithelpdesksoftware.com which is basically a help desk software review website. It made my help desk research and analysis by proving us with the fxf listing and review of popular help desk softwares.

Recently, ithelpdesksoftware.com released an exciting flash mob video by ManageEngine at HDI 2012, orlando.

Have a look at it now  www.ithelpdesksoftware.com/blogs/manageengine-flash-mob-hdi-2012-orlando.html

Take care....

Flash Mob by ManageEngine at HDI 2012, Orlando

HDI’s 22nd annual conference happened 2 weeks ago in Orlando, Florida. Around 1600 professionals, ranging from directors to front-line analysts, attended the conference. And we did too! Over 50 exhibitor booths were set up and stayed busy on all three days. Many vendors we met in SDITS were present at HDI too.

 

What we didn’t expect was the fun-filled, high-spirited flash mob by ManageEngine. For the first time in the history of HDI, the first-of-its-kind flash mob proved that IT can be fun. It started off like an annoying interruption but soon there was high momentum and we were dancing to the tunes of Lady Gaga, Pitbull, LMFAO and Maroon5. For 5 blissful minutes we forgot that we were at a technical conference. Kudos ManageEngine.

 

ManageEngine was happy to share the video with us. Watch ManageEngine flash mob video now.

Let’s wait and watch what ManageEngine and HDI have to offer next year.

SDITS - The Service Desk & IT Support Show Highlights

From the official website,  here the description goes...

"The Service Desk & IT Support Show took place on 24th & 25th April at Earls Court and saw thousands of IT Service Management & IT Support professionals pass through its doors.

The 2012 show featured nearly 80 exhibitors showcasing some of the most innovative and exciting solutions and services on the market today.  Visitors also took full advantage of the free comprehensive educational programme, with many of the seminars standing room only."

Check out some SDITS photos here. 

Zendesk Announces Best-Selling Author Micah Solomon Will Join Its 2012 Customer Service Hero Tour

Zendesk ( http://www.zendesk.com/ ), the proven cloud-based help desk software, announced today that it will kick off a multi-city Customer Service Hero tour in Denver, Austin and Chicago. The series of half-day events are free of charge and will teach attendees the latest in best practices around customer service from Zendesk's customer service experts, Zendesk customers and keynote speaker, Micah Solomon, the best-selling author behind "High-Tech, High-Touch Customer Service" and "Exceptional Service, Exceptional Profit."

Read more @ http://www.marketwatch.com/story/zendesk-announces-best-selling-author-micah-solomon-will-join-its-2012-customer-service-hero-tour-2012-05-09

Lakeside Software Introduces SysTrack Resolve

Lakeside Software, a leader in business intelligence solutions for IT professionals, announced the release and general availability of SysTrack Resolve. SysTrack Resolve provides first level Help Desk technicians with unprecedented insight into application usage and resource utilization, enabling prompt resolution that gets users back to work and technicians to their next service call.

Read more @ http://www.marketwatch.com/story/lakeside-software-introduces-systrack-resolve-2012-05-01

UK's Service Desk & IT Support Show announces its 2012 Exhibitor Show Highlights

The Service Desk & IT Support Show returns to London’s Earls Court on 24-25 April, with over 80 leading suppliers demonstrating 250+ products and services. The UK’s biggest showcase for the IT Service Management and IT Support Industry, the following is just a taste of some of the latest innovations being introduced at this year’s event.

Read more @ http://www.virtual-strategy.com/2012/04/18/uks-service-desk-it-support-show-announces-its-2012-exhibitor-show-highlights