SupportBee, a help desk software aimed at startups and small companies, encourages an all-hands approach January 8, 2013 by Terence LEE SupportBee is a help desk software designed for simplicity and collaboration. It is often said that startups should adopt an all-hands-on-deck approach to customer support. That is, while customer service is traditionally the domain of a dedicated team, startups are encouraged to get the entire staff involved, and that includes the founders. The reason is simple: Startups at the discovery stage are still evaluating their hypotheses and figuring out their product. So, customer support doubles up as market research, which is why even product and marketing people, right up to the CEO, should be addressing customers’ problems themselves .
Monday, 7 January 2013
Free ITIL Calendar from ManageEngine ServiceDesk Plus
Here is an interesting funny comical calendar from ManageEngine ServiceDesk Plus. I have registered for my copy already. Register now! bitly.com/T5aSKu
From ManageEngine ServiceDesk Plus,
"We all use calendars. It could be Desk Calendars, Desktop Calendars, Wall Calendars, Magnetic Stick Calendars or even Mobile Calendars. We buy or set Calendar themes depending on our mood and interests. But how often have you come across a calendar which is based on ITIL? Here’s a not-so-serious Desk Calendar based on ITIL, which we hope brings a smile on your face. We can’t wait for you to start using the calendar, which is why we’ll ship it to you for free.All you need to do is send us your shipping details, and we’ll get the elves working. Go ahead, Check it out! And send us your feedback."
Check the link below to get the ITIL calendar for free now !
http://www.manageengine.com/products/service-desk/free-itil-calendar.html
From ManageEngine ServiceDesk Plus,
"We all use calendars. It could be Desk Calendars, Desktop Calendars, Wall Calendars, Magnetic Stick Calendars or even Mobile Calendars. We buy or set Calendar themes depending on our mood and interests. But how often have you come across a calendar which is based on ITIL? Here’s a not-so-serious Desk Calendar based on ITIL, which we hope brings a smile on your face. We can’t wait for you to start using the calendar, which is why we’ll ship it to you for free.All you need to do is send us your shipping details, and we’ll get the elves working. Go ahead, Check it out! And send us your feedback."
Check the link below to get the ITIL calendar for free now !
http://www.manageengine.com/products/service-desk/free-itil-calendar.html