Four million Google Business users can run full-scale customer support right from their mailbox, thanks to a new launch from online help desk software solution, Freshdesk. Today's launch enables Google users around the world to link Google Analytics and Google Contacts with online customer support for the first time, and even manage their help desk right from Gmail, with Gmail Gadgets.
Freshdesk's new seamless Google integration offers support teams a number of new capabilities into the support process:
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