IT Help Desk SoftwareThere are so many help desk softwares present in the market. Here i am going to do help desk software review of ManageEngine ServiceDesk Plus. With the web based help desk software ServiceDesk Plus, you can convert all your helpdesk emails into tickets and log request for all phone calls or walk-in or web-form requests. You can even create multiple support queues and define business rules. You are provided with some default templates...
