"This Meetup is all about sharing your experience and gaining some knowledge on IT service Management from real time IT managers & directors. We also invited one of the top IT director to share his experience in setting up a successful ITIL/ITSM environment with the right process & people. It's a great opportunity to learn from the best, network with other members of this community, and improve your IT skill set."Join now!...
Wednesday, 18 September 2013
ServiceDesk Plus Tips and Tricks on Change Management - Best Practices Webinar
Posted on 00:13 by Unknown
ServiceDesk Plus Tips and Tricks on Change Management - Best Practices Webinar Presenter: Arvind Parthiban,Technical Advisor & Marketing Manager for ManageEngine ITSM Products Date: Tuesday, October 1st, 2013 Time: 11:00 AM PST | 2:00 PM EDT | 11:30 PM IST Duration: 45 MinutesRegister Now...
Friday, 6 September 2013
Gartner Magic Quadrant 2013 for ITSSM Tools
Posted on 00:56 by Unknown
Gartner Magic Quadrant 2013 for IT Service Support Management ToolsIT service support management tools go beyond traditional service desk ticketing and reporting functions to address release governance and provide visibility into the production environment. I&O organizations aspiring to mature can use this research to evaluate products to support their efforts. Market Definition / Description IT service support management (ITSSM) tools extend the capabilities of IT service desk tools by providing modules that automate configuration...
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