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Tuesday, 28 February 2012

TeamSupport.com Powers ClinicSource.com Growth

Posted on 05:11 by Unknown
TeamSupport.com (http://www.TeamSupport.com) - the popular provider of web-based customer support and help desk software solutions - today announced a successful integration of the company's Enterprise Edition by ClinicSource.com, an innovative developer of management software for individual and group therapy practices. 


Their rapidly growing user-base includes thousands of Speech Language Pathologists, Occupational and Physical Therapists, and Mental Health professionals. ClinicSource is 100% Web-based and fully HIPAA compliant.

Read more @ http://world.einnews.com/247pr/265216
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Posted in help desk news, IT Help Desk Software | No comments

Help Desk Software Review – FXF Listing & Comparison

Posted on 04:07 by Unknown

With more than 700 vendors competing in the help desk software market, IT professionals are in need of a single source for unbiased, in-depth information comparing and contrasting the wide variety of offerings.

Until now, researching the many help desk applications available has been a time consuming, arduous task. IT professionals were left to search for appropriate vendor websites, then having discovered those sites, spend valuable time clicking through multiple pages in an effort to identify and compile the needed information. And that was only the beginning.  Having the information in-hand, IT professionals then worked to evaluate each offering's capabilities against the others, stripping-away the marketing-content to pick-out the core capabilities.


ITHelpDeskSoftware.com greatly simplifies the process by providing a free, central source of vendor neutral information. It organizes the research in three main categories:

FxF Listing -- The most unique, powerful, tool provided by ITHelpDeskSoftware.com is the site's Feature-by-Feature listing. It is the only website that lists help desks along with their detailed features. When users understand what each help desk offers, they can make an informed purchasing decision.

Help Desk Comparison -- Because each user's needs differ, there can be no definition of "the best help desk software." ITHelpDeskSoftware.com lets users make their own comparison and decide what's best for them. FxF listings help users make quicker, easier comparisons and identify help desks that offer the best features for the individual user.

User Reviews -- Customer testimonials are all over vendor websites. But often, these testimonials sound like modified sales pitches. On ITHelpDeskSoftware.com, users can rant and review help desks based on their experience, providing a genuine insight.

Apart from these, there listed the help desk news, help desk events and conferences, informative articles & blogs.

As ITHelpDeskSoftware.com focuses on user needs, increasing user-vendor interactions and providing valuable help desk content, its value will continue to grow.
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Posted in Help Desk Software Review, Help Desk Software Tips, IT Help Desk Software | No comments

Friday, 24 February 2012

HelpSTAR 2012 Delivers Collaborative Workflow Service Desk

Posted on 04:30 by Unknown
HelpSTAR, a leading pioneer of helpdesk software, today announced the global availability of its HelpSTAR 2012 Service Desk Collaboration Suite. HelpSTAR has set a new standard for collaborative workflow by integrating the workflow components of its award winning enterprise-class Service Desk Management solution with documentation (ECM), communication and synchronization functionality.



Read more @ http://www.marketwatch.com/story/helpstar-2012-delivers-collaborative-workflow-service-desk-2012-02-21
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Posted in IT Help Desk Software | No comments

SaaS-based Start-up Freshdesk Refreshes Its Customer Support Platform

Posted on 04:25 by Unknown
Accel Partners-backed SaaS-based start-up Freshdesk Inc has launched what it calls ‘version 2.0’ of its helpdesk platform to make customer support more engaging, powerful and as simple as sending an email. Freshdesk is a customer support platform that allows organizations to support their customers through email, phone, website, Facebook and Twitter.



Read more at http://techcircle.vccircle.com/500/saas-based-start-up-freshdesk-refreshes-its-customer-support-platform/
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Posted in IT Help Desk Software | No comments

Tuesday, 21 February 2012

ITHelpDeskSoftware.com - All Help Desk info in one place

Posted on 03:02 by Unknown
I recently came through a website called ITHelpDeskSoftware.com. So i just want to share with you people.

You can see the website screenshot below.


ITHelpDeskSoftware.com, calling itself as the first website to perform FxF comparison of help desk softwares, provide us with some detailed information about IT help desk softwares.

In the main page itself, you can see the compare option, where you are asked to select any two help desk softwares, you want to compare with. While clicking on compare, you see a big list of feature by feature comparison report of those selected help desk softwares. You can also see the fxf listing of individual help desk softwares listed there at the website. Apart from this, you can also see help desk news, event listings, blogs and help desk articles.

It is the best place for you, if you are a consumer who is looking for help desk software reviews, or a help desk vendor who wants to promote your product or event, or a person who loves help desk researching.....,

Click here to visit the website.

Share your views about it..
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Posted in Help Desk Software Review, Help Desk Software Tips, IT Help Desk Software | No comments

Thursday, 2 February 2012

BMC Acquires Numara Software

Posted on 23:54 by Unknown
We all know that BMC acquires Numara software, a provider of integrated IT management solutions for medium-sized businesses. 
Sequels are so predictable. Numara products will become more and more expensive as BMC tries to recoup the acquisition costs from its newly expanded customer base. In the not-too distant future, Numara customers will be finding the price increases nudging them towards the more complicated BMC Service Management (Remedy) solution — which may or may not provide the service they need, at the price they want to pay.

There is another way…




For more info,

Check this link  http://www.manageengine.com/bmc-acquires-numara/index.html

Searched Keywords for this page :bmc acquires numara, numara acquired by bmc, bmc acquired numara, bmc and numara, bmc software to acquire numara software
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Posted in ManageEngine, Zendesk | No comments
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      • TeamSupport.com Powers ClinicSource.com Growth
      • Help Desk Software Review – FXF Listing & Comparison
      • HelpSTAR 2012 Delivers Collaborative Workflow Serv...
      • SaaS-based Start-up Freshdesk Refreshes Its Custom...
      • ITHelpDeskSoftware.com - All Help Desk info in one...
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