TeamSupport.com Powers ClinicSource.com Growth

TeamSupport.com (http://www.TeamSupport.com) - the popular provider of web-based customer support and help desk software solutions - today announced a successful integration of the company's Enterprise Edition by ClinicSource.com, an innovative developer of management software for individual and group therapy practices.  Their rapidly growing user-base includes thousands of Speech Language Pathologists, Occupational and Physical Therapists,...

Read More

Help Desk Software Review – FXF Listing & Comparison

With more than 700 vendors competing in the help desk software market, IT professionals are in need of a single source for unbiased, in-depth information comparing and contrasting the wide variety of offerings.Until now, researching the many help desk applications available has been a time consuming, arduous task. IT professionals were left to search for appropriate vendor websites, then having discovered those sites, spend valuable time clicking...

Read More

HelpSTAR 2012 Delivers Collaborative Workflow Service Desk

HelpSTAR, a leading pioneer of helpdesk software, today announced the global availability of its HelpSTAR 2012 Service Desk Collaboration Suite. HelpSTAR has set a new standard for collaborative workflow by integrating the workflow components of its award winning enterprise-class Service Desk Management solution with documentation (ECM), communication and synchronization functionality.Read more @ http://www.marketwatch.com/story/helpstar-20...

Read More

SaaS-based Start-up Freshdesk Refreshes Its Customer Support Platform

Accel Partners-backed SaaS-based start-up Freshdesk Inc has launched what it calls ‘version 2.0’ of its helpdesk platform to make customer support more engaging, powerful and as simple as sending an email. Freshdesk is a customer support platform that allows organizations to support their customers through email, phone, website, Facebook and Twitter.Read more at http://techcircle.vccircle.com/500/saas-based-start-up-freshdesk-refreshes-its-customer-support-platform/...

Read More

ITHelpDeskSoftware.com - All Help Desk info in one place

I recently came through a website called ITHelpDeskSoftware.com. So i just want to share with you people.You can see the website screenshot below.ITHelpDeskSoftware.com, calling itself as the first website to perform FxF comparison of help desk softwares, provide us with some detailed information about IT help desk softwares. In the main page itself, you can see the compare option, where you are asked to select any two help desk softwares, you want...

Read More

BMC Acquires Numara Software

We all know that BMC acquires Numara software, a provider of integrated IT management solutions for medium-sized businesses. Sequels are so predictable. Numara products will become more and more expensive as BMC tries to recoup the acquisition costs from its newly expanded customer base. In the not-too distant future, Numara customers will be finding the price increases nudging them towards the more complicated BMC Service Management (Remedy)...

Read More