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Tuesday, 26 July 2011

Best Help Desk Software

Posted on 02:05 by Unknown
Finding the best help desk software is really a difficult task to be done. A simple google search may show you the best help desk software to the worst one or simple and complicated help desks. So there required a detailed analysis before choosing the best help desk software for your business.

Here i am going to share about the best help desk software in the market.

ManageEngine ServiceDesk Plus
Website : http://www.manageengine.com/products/service-desk

With ManageEngine ServiceDesk Plus, there wont be any help desk worries. It is easy to install without any expert guidance, no addons or plugins required and gives you a good user experience.




Best ITIL Help Desk Software with Asset Management

ManageEngine ServiceDesk Plus helps you to manage your help desk tickets easily by automating processes like request routing, business rule application, SLA management and escalation management.




Best Help Desk Software Work Flow

ManageEngine ServiceDesk Plus have integrated asset management solution along with help desk software. Get accurate inventory of all software and hardware assets in your organization, scan and discover all your assets automatically.




Best IT Asset Management Software

ManageEngine ServiceDesk Plus implements ITIL best practises inbuilt into the help desk with asset management modules. IT service support modules like incident management, problem management, change management and CMDB can be implemented successfully using this best help desk software




Best ITIL Software

ManageEngine ServiceDesk Plus supports integrations with network monitoring software, applications management, storage device management, VoIP call & QOS monitoring, WLAN management, network configuration management, windows desktop management and so on.




Best Help Desk Software Integrations

More than 10,000 IT managers worldwide use ServiceDesk Plus to manage their IT help desk and assets. ServiceDesk Plus is available in 23 different languages.

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